Blog
What Your CRM Costs You, Really
Whether you’re a sales executive, a marketer, or a member of an executive team, you’ve started noticing your numbers falling off. You’re marketing and sales budgets are going up, and you’re not seeing the ROI you expected when it comes to customer acquisition and...
How to Improve Customer Service
During a recent discussion with a VCE investor for a very successful NYC tech startup, I heard something that’s been echoed by nearly every business I’ve discussed customer service and client success with: that as the business scales, customer communication...
Countdown to the New CircleBack.com
With the looming release of our revolutionary new app--CircleBack--we felt that a total overhaul of our website was in order. After all, it's not every day that a single product brings in a new era of contact intelligence. Our designers and copywriters have been hard...
Selling in Real Estate: Know Your Audience
Too often, salespeople sell with their guts, reading their client’s body language, speech patterns, and, with that, they think they know the buyer, what kind of life they want, what kind of home. Unfortunately, that only works sometimes, and what used to be an...